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GuestbookWhat Do Real Customers Think?

Thank you for your offer. These earrings would not be the best option for us. Do you have kids earrings without any stones? Are all of the earrings available listed on your website? If not, could you please send me some pictures of other kids earrings (gold or silver) prefferably without stones.

Slava S. IL

Hello Slava,
Further to our today’s communication, I can suggest you new kid’s earrings SKU # 14110007
They are manufactured of 585 rose gold, “Russian back”, without stones. The price is $340.00 per pair. See our Children Jewelery collection, please
We have 2 pairs available in the store at that moment
Please let me know if you are interested in purchasing.
I would appreciate your fast response.

— Alona, Customer Service

Dear Sirs,
My name is Michalis E. Koukas and I am a micro relief carver from Greece. More specifically, I carve orthodox icons on wood and several types of bone following strictly the byzantine art form. All my works of art are 100% handmade. Even the tools that I use for carving are totally handmade as well. The type of wood I use is top quality boxwood.
My works include:
· pectoral medallions
· blessing crosses / altar crosses /pectoral crosses
· Miniature icons
· Buckles
After viewing your website and having concluded that your target market might be interested in my works, I would appreciate your feedback concerning a possible cooperation between us.
Thank you for your time.

Michalis K. Greece

Dear Mr. Koukas,

Thank you for your offer.
Unfortunately, we don't run trading with sole proprietors.
We are buying orthodox cross pendants and icon necklaces from famous Russian and Ukrainian jewelry factories only. This is our business policy.


— Customer Service

Hi, I am going to buy ring looks like butterfly with stones. Do you have it?

Julia M. Toronto, Ontario

Dear Julia,
Thank you for your interest to our product.
How we understood you, you inquire about ring # 21300037, weight app. 7g, 585 (14K) two-tone gold with cubic zirconia and colored stone (choice of garnet, amethyst, or lab-created emerald).
Estimated price for that style is $1,150.00
Our supplier has been working under our order and it seems possible to include that ring in our order.
To place the order we need the following information from you:
1. Ring size in Russian or American system
2. Colored stone (see above mentioned list of stones available)
Please note, that 50% non-refundable deposit is required to process the order.
To include the item in our shipment we need to hear from you not late than April 18th 2013.
Approximate time of delivery is end of May 2013.
Please contact our Toronto office at (905) 762-1750 if you wish to proceed.

— Irene, Customer Service

Hello Sir or Madam,
I have plan to buy several things from your store.
Can you Ship to my address Singapore?
Do you accept major credit card as the payment ?
I'm waiting for your confirmation as soon as possible.
Thank you and have a nice day.

Jose M. Singapore

Dear Mr. Miller,

Due for certain reasons we do not supply customers living in Asia and Africa.
All the best,

— Customer Service

I have received the package. It is very pretty bracelet and looks great on me!
My husband think that the bracelet is gorgeous! Thank you Marina.

Kristina L. Florida

You welcome!

— Marina

I have been going to Golden Flamingo (brooklyn store) for about 4 years (usually visited it on my bi-annual trip to New York). I am planning to be in Brooklyn in the middle of July. Unfortunately, friend of mine told me you've moved. As a business lady I do know this step isn't easy. Even though I have your new address I would like to make sure that your jewelries displays are ready for showing off. They used to be pretty good at your old location...
all the best,

Mary J. head office

Dear Mary,
Thank you very much for your letter and concern. We'd like to assure you that our new store is fully up and running:) We were very pleased with the designers team and what they have achieved with our new store. Windows and jewelry displays are very open and have brand new Lighting System that allow a full view of the Jewelry Collections. It creates perfect balance of light, color and sparkle.
Please come in and see the store for yourself as well as our New jewelry Collections.
Best Regards,
P.S. We are proud to announce Grand Opening of our new store located at:
312 Brighton Beach Avenue
Brooklyn, NY 11235-7413

— Anasstasia, Customer Relationship Specialist-National Sales Team

Do you offer engraving?

Elina L. Bay Ridge, NY

Thank you for contacting us. Unfortunately, Golden Flamingo doesn't provide engraving service. However, we do have variety of silver items with prepared engraving.

We suggest you to contact local engravers by using Yellow Pages. Most of them work at malls.

If you have any further questions regarding our estate jewelry or silverware feel free to contact us.


— The Golden Flamingo Client Experience Team

When my russian friend married a few years ago, I was her matron of honor. They bought a beautiful wedding rings at your store. This year the happy couple will celebrate third year anniversary! Would you advice me what could be a proper present for such celebration?
many thx in advance,

Melanie McCohan, O. Ohio

Dear Melanie,

We are very pleased that you appreciated our jewelry at its true value.

Silverware is the most popular and traditional present for the young couple, because they can share it as a family.

Depending on a price range you prefer, you can select a present among our Zodiac spoons, cutlery sets (spoon, fork, knife) and hollowware sets (a sugar bowl and creamer for tea and coffee lovers).
We hope our advice will help you to make a decision.

Best wishes for the young family and have a great day!

With warmest regards,

Alena - Customer Service Team

— The Golden Flamingo Client Experience Team