GuestbookWhat Do Real Customers Think?

2013/05/27

Dear Sirs,
My name is Michalis E. Koukas and I am a micro relief carver from Greece. More specifically, I carve orthodox icons on wood and several types of bone following strictly the byzantine art form. All my works of art are 100% handmade. Even the tools that I use for carving are totally handmade as well. The type of wood I use is top quality boxwood.
My works include:
· pectoral medallions
· blessing crosses / altar crosses /pectoral crosses
· Miniature icons
· Buckles
After viewing your website and having concluded that your target market might be interested in my works, I would appreciate your feedback concerning a possible cooperation between us.
Thank you for your time.

2013/05/27

Dear Mr. Koukas,

Thank you for your offer.
Unfortunately, we don't run trading with sole proprietors.
We are buying orthodox cross pendants and icon necklaces from famous Russian and Ukrainian jewelry factories only. This is our business policy.

Regards,

2013/05/26

Hi, I am going to buy ring looks like butterfly with stones. Do you have it?

2013/05/26

Dear Julia,
Thank you for your interest to our product.
How we understood you, you inquire about ring # 21300037, weight app. 7g, 585 (14K) two-tone gold with cubic zirconia and colored stone (choice of garnet, amethyst, or lab-created emerald).
Estimated price for that style is $1,150.00
Our supplier has been working under our order and it seems possible to include that ring in our order.
To place the order we need the following information from you:
1. Ring size in Russian or American system
2. Colored stone (see above mentioned list of stones available)
Please note, that 50% non-refundable deposit is required to process the order.
To include the item in our shipment we need to hear from you not late than April 18th 2013.
Approximate time of delivery is end of May 2013.
Please contact our Toronto office at (905) 762-1750 if you wish to proceed.

2013/05/26

Hello Sir or Madam,
I have plan to buy several things from your store.
Can you Ship to my address Singapore?
Do you accept major credit card as the payment ?
I'm waiting for your confirmation as soon as possible.
Thank you and have a nice day.

2013/05/26

Dear Mr. Miller,

Due for certain reasons we do not supply customers living in Asia and Africa.
All the best,

2013/01/13

I have received the package. It is very pretty bracelet and looks great on me!
My husband think that the bracelet is gorgeous! Thank you Marina.

2013/01/13

You welcome!

2012/06/11

I have been going to Golden Flamingo (brooklyn store) for about 4 years (usually visited it on my bi-annual trip to New York). I am planning to be in Brooklyn in the middle of July. Unfortunately, friend of mine told me you've moved. As a business lady I do know this step isn't easy. Even though I have your new address I would like to make sure that your jewelries displays are ready for showing off. They used to be pretty good at your old location...
all the best,

2012/06/11

Dear Mary,
Thank you very much for your letter and concern. We'd like to assure you that our new store is fully up and running:) We were very pleased with the designers team and what they have achieved with our new store. Windows and jewelry displays are very open and have brand new Lighting System that allow a full view of the Jewelry Collections. It creates perfect balance of light, color and sparkle.
Please come in and see the store for yourself as well as our New jewelry Collections.
Best Regards,
P.S. We are proud to announce Grand Opening of our new store located at:
312 Brighton Beach Avenue
Brooklyn, NY 11235-7413

2012/01/20

Do you offer engraving?

2012/01/20

Thank you for contacting us. Unfortunately, Golden Flamingo doesn't provide engraving service. However, we do have variety of silver items with prepared engraving.

We suggest you to contact local engravers by using Yellow Pages. Most of them work at malls.

If you have any further questions regarding our estate jewelry or silverware feel free to contact us.

Sincerely,
Olena

2012/01/15

When my russian friend married a few years ago, I was her matron of honor. They bought a beautiful wedding rings at your store. This year the happy couple will celebrate third year anniversary! Would you advice me what could be a proper present for such celebration?
many thx in advance,

2012/01/15

Dear Melanie,

We are very pleased that you appreciated our jewelry at its true value.

Silverware is the most popular and traditional present for the young couple, because they can share it as a family.

Depending on a price range you prefer, you can select a present among our Zodiac spoons, cutlery sets (spoon, fork, knife) and hollowware sets (a sugar bowl and creamer for tea and coffee lovers).
We hope our advice will help you to make a decision.

Best wishes for the young family and have a great day!

With warmest regards,

Alena - Customer Service Team

2011/11/26

What is the reason of my order been declined I have 3 email from you and first said its accepted number 342 and then order number 341, 340 declined but I ordered once and payment went through my bank already. Please tell me what this emails mean? My order was earrings for child 12010197-CZ and I also have a receipt conformation from golden flamingo. Thank you beforehand

2011/11/26

Hello Olga,
Your order # 342 (we received the payment from you for this particular
order) has been accepted and ready to ship. In accordance with our regulations, all orders placed on Fridays will be shipped on following Monday. As soon as your order will be shipped you will receive US PS confirmation number from us.
Your orders #341, 340 have been declined by our system because they contain the same item code #12010197-CZ (red gold earrings) and have not been paid out.
If you have any additional questions regarding your order, please feel free to contact us.
Best regards,

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