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Customer Care

Privacy Policy

Golden Flamingo Group of companies is committed to protecting the privacy of its customers. We DO NOT collect sensitive data online such as credit card, bank account numbers, social security number, income or other personal financial information, etc. We collect customer's name, month of birth, shipping address, phone and e-mail address.

Note 1: To delete your account and personal info from our database go to CUSTOMER CARE page and submit your request using the form in E-Mail Us section.

Our website uses cookies to ensure you get the best experience at our e-store. This information may be obtained when you order and use our products and services, when you make customer service inquiries, or when you visit our web site or outlet stores. We use such information to deliver, provide, and repair products or services; establish and maintain customer accounts and shipping records; contact you about our products and services and better direct specific offers or promotions to you; monitor web site statistics; monitor our customer service employees; or establish your online account and authenticate you during log-in. Golden Flamingo shares customer information across our family of companies for marketing purposes unless you advise us not to. Golden Flamingo DOES NOT sell, rent or share the names and addresses or email addresses on our mailing list with any other company. We do a direct mailing or emailing to our customers 6 to 12 times a year to inform you of special offers and new arrivals. We use a secure shopping cart system via PayPal or Authorize.net so that our customers may purchase items on-line safely and securely.

Note 2: If at any time you would like to be removed from our mail or e-mail list, please E-Mail Us a note with your name and address, or call us toll-free 1.877.965.6869.

Social Media Widgets. Our Web site includes Social Media Features, such as the Facebook button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

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