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2017-October, 9
Здравствуйте,
Я бы хотела узнать, делаете ли вы оценку (appraisal) ювелирных изделий. У меня есть старое (старинное?) золотое кольцо с камнями и сколько это будет стоить. Спасибо,

Галина, Бруклин


	Здравствуйте Галина, Спасибо за Ваше обращение. Квалифицированная оценка (appraisal) ювелирных изделий делается в сертифицированных геммологических лабораториях. Во избежании предвзятого отношения или ошибок я НЕ рекомендую делать оценку в ювелирных магазинах. Правильнее всего, если оценка делается в специализированной компании с дипломированными геммологами, которая НЕ занимается торговлей ювелирными украшениями. Запишите телефон National Association of jewelry appraisers - 718.896.1536. Они находятся в Rego Park, NY. Я бы посоветовал позвонить им и попросить название и телефон appraisal laboratory, которая является членом Aссоциации ювелирных оценщиков США и имеет офис ближе к Вашему дому. Если у Вас возникнут ещё какие-то вопросы пожалуйста не стесняйтесь обратиться. Борис Новосёлов, CEO компании Golden Flamingo

2017-August, 1
Hello,
I contacted my credit card issuer again and they did indeed accept the refund through the previous card so we are now good.
Thank you SO MUCH for your continued support.
Have a wonderful day!

David H. Chicago, IL


	We do our best for our customers...and a little bit more. Tatiana, Customer Service Team

2017-February, 3
Wonderful Webpage, Keep up the very good work. Thanks for your time!

Jayne Worrall, Austria


	Dear Jayne, Our pleasure, thank you very much! Samanta, Customer Service Associate

2016-July, 9
FANTASTIC SWAROVSKI CZ EARRINGS. 100% AS DESCRIBED. MY JEWELER COULD NOT TELL IT WAS NOT A REAL DIAMOND. I HIGHLY RECOMMEND DOING BUSINESS WITH THIS SELLER.
Thanks,

Teddy Allison, Dartford, England


	You welcome! Natalie, Customer Service Team

2016-March, 3
Good day,
I will like to know if you will be able to ship to Fiji Island also if you accept payment via Credit Cards. Please send me an email if you received my email so i can send over the list of product needed.

Kathryn Lefief, Fiji Island


	Hi Kathryn, Yes it's possible. We'll contact you, Thanks, Susan, Customer Service Team

2016-February, 12
Hello, I would need to order for 14 karat solid yellow gold chain and here are the styles, thickness and length i want to order for below.
24" 2.75 mm diamond cut rope in yellow gold
24" 3 mm diamond cut rope in yellow gold
24" 4 mm diamond cut rope in yellow gold
24" Figaro 4.75 mm yellow gold
Kindly get beck to me with price and availability of each. I hope to read from you as soon as possible.
Best Regards,

Wendy Edwardo, Marlton, NJ


	Dear Wendy, Our company specializes in rose gold jewelry. We are one of the major seller of rose gold jewelry in North American market starting 1996. We may offer you such styles of chains in trendy Russian gold (585 proof gold alloy of a warm pink-yellow hue). Please see our collection: https://www.goldenflamingo.us/en/collections/chains/ Marina, Customer Service representative

2015 - December, 7
Got the silver spoon in perfect time, love it. Thank you very much.

Inna Zevakina OMAHA, Nebraska


	You welcome! Maryanna

2015-November, 10
Thank you so much for the beautiful cross. Real craftsmanship and it gives true spiritual feeling - it was made with love and great skills. Will share your store with my family. And the delivery was faster than i ever experienced. Maybe an Angel flew it over. Many thanks for offering such elegant authentic jewelry and spiritual objects to make life beautiful and holly. Wishes of joy and health to all at Golden Flamingo.

Nina Zavarin and family. Los Angeles, CA


	Our pleasure. Thank you for the order. Golden Flamingo Customer Service Team

2015-October 6
[from Yelp]: We have been contacted by Alena two days after the review was posted. We have been refunded $25 shipping cost and also offered 50% off our next purchase.
Customer service improved significantly in matter of days. Hope improvements will stay for long.
Would like to order from then again, but will call to make an over the phone order.

Ruzanna K. Kansas City, MO


	Thanks for your opinion. Alona, Store Supervisor (Brooklyn)

2015-September, 1

I'd like to order kid's earrings with a cat (enamel) that I've seen on your site some time ago and can't find them. Pls help

Laura, San-Francisco, California

Hi Laura,

Sorry. These earrings are temporarily our of stock. We expect them in a couple of months. You may visit https://www.goldenflamingo.us/en/collections/kids_jewelry/ to find similar items.

Jessica, Customer Service Team

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