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GuestbookWhat Do Real Customers Think?

[from Yelp]: We have been contacted by Alena two days after the review was posted. We have been refunded $25 shipping cost and also offered 50% off our next purchase.
Customer service improved significantly in matter of days. Hope improvements will stay for long.
Would like to order from then again, but will call to make an over the phone order.

Ruzanna K. K. Kansas City, MO

Thanks for your opinion.

— Alona, Store Supervisor (Brooklyn)

I'd like to order kid's earrings with a cat (enamel) that I've seen on your site some time ago and can't find them. Pls help

Laura, San-Francisco, C. San-Francisco

Hi Laura,

Sorry. These earrings are temporarily our of stock. We expect them in a couple of months. You may visit https://www.goldenflamingo.us/en/collections/kids_jewelry/ to find similar items.

— Jessica, Customer Service Team

Please let me know when i can get my earrings?
It is birthday present and i do not want to be late.
Thank you,


Dear Elena,
Your order has been shipped today. Tr. # VJ 133 383 694 US
Thank you for business with us.

— Golden Flamingo Customer Service Team

Hello, where and how can I place an engraving request (baby spoon) during the checkout? Thanks!

Irina K. CA

Dear Mrs. Klimanskaya,
In response on your request, we do not provide our customers with engraving service.
You may engrave the spoon after purchase using local engraving facilities in your living area.
In accordance with our sales policy, once engraved, the item cannot be returned or exchanged.

— Respectfully, Customer Service Team

Hi Tatiana,
Just wanted to drop you a quick line saying that we did get our silver spoons today, and they look great! We have already tried them out, too :)
Thanks for your help and great customer service, I will definitely come back when I need smth else.

Leila A. Vancouver, Canada

Dear Leila,
Thank you for your kind response. The highest compliment you can give us is the referral of a new client . . . thanks in advance for your thoughtful recommendation.

with best regards,

— Tatiana

Dear Sir/Madam,
I need your confirmation before I am placing an order at your store.
Firstly, i would like to know, do you accept international customers and able to ship overseas ? Is it possible for me to place jewelry order by email ?
Do you have a credit card machine and charge my card manually on your credit card machine with manual PAN insertion or M.O.T.O. (Mail Order Telephone Order) ? or merchant facility to process credit card ?
Thank, Your prompt reply will be greatly appreciated and i'm looking forward to hear respon from you ASAP .

Yours truly,

Julia K. Singapore

Dear Julia,
Thank you for your inquiry.
1. Yes, we supply jewelry to international customers.
2. Yes, you can send your order via e-mail or via MANUAL order form (see website shopping cart procedure)
3. For international orders we accept PayPal wire transfers ONLY. We will provide you with our PayPal
account e-mail when you will be ready with your order.
4. For international shipments we will use FedEx courier service (shipping charge starts from $70).

With best regards,

— Golden Flamingo Customer Service Team

Dear customer service team,
Thank you for your message.
The item arrived safely today, and this is a true record. I never ever received an item so fast from the US, thx very much.
I think my wife is gone love this one (she’s really into angels and spiritual, so we hope Michael keeps her save) The medallion is truly beautiful. Thank you for doing business and maybe to next time.
Please make a separate part on your website for overseas customers because your current site is a little rigid, and I’ll pray you get a lot of Worldwide deals.
With warm and kind regards.

Amsterdam, The Netherlands Europe

Harm R. Amsterdam, The Netherlands Europe

Dear Mr. Rouwendaal,
Thank you very much for your business.

Golden Flamingo

— The Golden Flamingo Client Experience Team

Hi, I am looking for Russian rose gold watch bracelet (585 proba, 14 K) for an old style (vintage) but new (never warned) watch, the width is 8'' and I have a narrow wrist, my budget is under $800, is there anything you have which fits my criteria? Thanks.

Lena D. 7061 N Kedzie Ave #916, IL

Hello Elena,

Thank you for your interest to our jewelry line.
Unfortunately, we do not carry any wrist watches and golden watch bracelets in particular.
Anyway, we have wide spectrum of gold and silver jewelry that satisfies any exacting taste.
We are sure that our exceptional silverware and amber jewelry collections will catch your eye as well.
We will be pleased to have you as a member of our loyalty program which has a lot of attracting discounts and services for the clients.
We are looking forward hearing from you.


— Customer Service Team